ServiceNow
JMI is a leader in IT Services with more than 20 years of experience serving customers across various industry segments. The combination of our SMEs, engineers, extensive homegrown IP, and thorough knowledge of processes, tools, and technologies provides us with a decisive advantage in solving our clients' most complex problems.
ServiceNow continues to be a leading force in IT service management (ITSM) and digital workflow automation, helping businesses enhance operational efficiency and strengthen IT governance. Implementing and optimizing ServiceNow requires deep expertise to configure workflows, integrate systems, and ensure seamless adoption. JMI simplifies this process by delivering comprehensive ServiceNow expertise through implementation, customization, and integration services. This helps our clients maintain optimized workflow processes, easily troubleshoot interruptions in processes, reduce redundant structures, and enhance the business model. We provide tailored solutions that align with the business objectives, facilitating smooth adoption and workflow optimization. By combining JMI’s proven Delivery Model, coupled with Agile Development Methodology with ServiceNow’s state-of-the-art Platform, our clients are witnessing advanced performance levels. We help businesses Accelerate Growth, Improve Efficiency, and Reduce IT Costs by unleashing the power of ServiceNow technologies.
About ServiceNow
ServiceNow provides an array of products based on different workflows that help accomplish different tasks within the business, increase the productivity of the workforce and streamline the complex nature of work with the help of their Enterprise Cloud Platform. It is called the 'Now Platform’.
Looking at the features of the ServiceNow Platform, it delivers the IT, Employee, and Customer Workflows that help grow the business, with customized solutions to capture every aspect of Digital Transformation.
ServiceNow Capabilities
- Business Process Automation
Automating processes with the help of Digital Workflows like the IT Workflow, Employee Workflow, and Customized Workflow across all sections of the company. - Application Development
The Platform grants the developers of all skill sets the power to create and build applications according to their needs. - Universal Integration
Integrating different third-party applications, data sources, and devices is possible to reduce the manual work.
Our ServiceNow Implementation Capabilities
Our ServiceNow specialists offer end-to-end services that guide organizations through a seamless implementation journey. We identify key opportunities, address gaps, and execute customized solutions that maximize ServiceNow investments. Our methodology ensures rapid adoption, high ROI, and optimized IT processes across multiple business functions.
Core Service Offerings
IT Service Management (ITSM)
Our ITSM solutions experts will enhance your IT service delivery through intelligent automation, integrating ServiceNow with cloud solutions and Application Data Management services for comprehensive support infrastructure.
IT Operations Management
We help optimize your operational capabilities with automated asset tracking and monitoring, integrating IT operations with cloud migration strategies to control costs and improve performance.
Customer Service Management
We help transform customer interactions through AI-powered support channels, connecting ServiceNow with your e-commerce platforms and OTT services to create cohesive customer experiences.
HR Service Delivery
Our team streamlines employee onboarding, management, and support by integrating ServiceNow HR workflows with your existing human resource management systems.
Governance, Risk, and Compliance
Our team of experts helps implement automated policy enforcement, conduct thorough risk assessments, and ensure regulatory compliance across financial operations and enterprise solutions.
AI and Analytics Integration
We empower businesses with AI-driven insights and predictive analytics within ServiceNow to enhance decision-making, automate workflows, and gain real-time business intelligence.
Cloud Infrastructure Management
Our team ensures seamless cloud integration to improve system reliability, scalability, and cost optimization through advanced orchestration and monitoring.
ServiceNow AMC Services
Keeping IT and enterprise assets in check is essential for cost control, compliance, and smooth operations. Without real-time visibility and streamlined workflows, businesses risk inefficiencies, financial losses, and compliance gaps.
At Jean Martin Inc. (JMI), we assist businesses in optimizing asset management through ServiceNow Asset Management Core (AMC), providing centralized visibility, automated workflows, and insightful analytics. Our extensive knowledge in AI, cloud solutions, digital transformation, cybersecurity, managed infrastructure services, and QA automation empowers organizations to enhance their assets' value, lifecycle, and performance.
Our ServiceNow AMC Capabilities
Effective asset management requires seamless connectivity between systems, teams, and processes to sustain operation efficiency, reduce costs, and ensure compliance. Our ServiceNow AMC solutions bridge these gaps, integrating every stage of the asset lifecycle from procurement to retirement, providing real-time visibility and optimized performance.
Asset Lifecycle Management
Our asset management experts enhance asset tracking, allocation, and optimization from procurement to disposal. Through automated workflows, we ensure real-time updates, proactive maintenance, and cost-effective asset utilization.
Inventory Management
We help streamline inventory management with automated tracking and mobile-enabled asset updates. Our solutions provide real-time visibility into stock levels, preventing shortages and over-purchasing across multiple locations.
Procurement and Financial Management
Our team optimized procurement workflows, contract tracking, and financial reporting to ensure effective cost management. We enable real-time monitoring of purchase orders, budget allocations, and asset investments for better financial control.
AI-Powered Asset Governance & Compliance
We implement automated governance frameworks, ensuring compliance with industry regulations. By tracking policies and contracts, we help organizations mitigate compliance risks and maintain audit-ready reporting.
Real-Time Analytics & Predictive Insights
We empower businesses with AI-driven analytics and predictive modeling to enhance asset utilization and investment planning. Custom dashboards deliver actionable insights for data-driven decision-making.
Seamless Cloud & IT Infrastructure Integration
Our team ensures seamless integration of ServiceNow AMC with cloud environments, hybrid infrastructures, and ITSM solutions. This enables centralized asset visibility, optimized performance, and cost efficiency.
The JMI Advantage
By working with us, organizations access ServiceNow's powerful capabilities through a customized approach that addresses their specific business challenges. We empower your operations with automation, efficiency improvements, and enhanced IT governance tailored to your unique requirements.
Our goal is to ensure businesses receive the best possible support and resources, and we acknowledge the value that official partnerships bring in enhancing the platform’s capabilities for organizations.